UNIV - Student Services Program Coordinator II, Division of Hybrid Occupational and Physical Therapy

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Job Description

Autonomously performs professional duties as student services coordinator for the hybrid Occupational Therapy Doctoral program and hybrid Doctor of Physical Therapy program within the College of Health Professions. This program is a blend of online and on-campus activities that provide the same curriculum as the residential program. This position may allow remote work, but candidates are expected to live in the Charleston vicinity and commute to the MUSC campus as needed each semester for training and program events. The successful candidate is expected to develop comprehensive hybrid student services support for the program, coordinate admissions processes, develop procedures, facilitate program communications and foster a supportive and inclusive learning environment.

Job Responsibilities

Student Services Administrator (35%): Primary responsibilities includes advising students regarding course requirements, university and college policies, work-study opportunities, student health issues, compliance with university-mandated training, program degree requirements, financial aid, and student holds. Collaborates with division directors and faculty coordinators to determine course activations and submit by established deadlines. Collaborates to ensure an accurate class schedule each semester and ensures student registration each semester follows curriculum progression and individual student plans of study as appropriate. Documents and distributes class schedules and textbook lists to students. Analyzes and prepares student data and generates statistical reports as requested. Monitors and audits student records while maintaining student files. Facilitates transcript grade audits to ensure all students are achieving the required GPA to maintain enrollment. Anticipates and prepares division leadership for annual requirements and processes such as academic calendar development, Financial Aid Attendance Pattern Development and Cost of Attendance worksheets. Reviews program information for compliance with college & university guidelines and ensure on-time submission.

Admissions Manager & CAS Administrator (30%): Serves as the point of contact for applicants. Advises applicants regarding admissions requirements, processes, application guidance, and program information. Serves as super user for the Centralized Application Services system, including but not limited to user management, application set-up, applicant evaluations, scoring tools, communications, and applicant management. Collaborates with division and OEM admissions team to develop the annual admissions cycle timeline and routinely communicates to ensure expectations will be met. Collaborates with the division to manage the applicant interview process including scheduling, and communications. Supports logistic efforts for on-campus & virtual admissions events such as interview days and admitted student open house days. Works closely with OEM Admissions liaison ensuring accurate & timely applicant processing, applicant status changes and program updates. Initiates communication with applicants regarding final decisions. Developing and distributing accurate and informative admission notifications in a timely manner. Prepares and analyzes admissions and applicant data. Generates customized reports for hybrid directors and admissions committees in preparation for review and interview process; create reports and analyze data for admissions metrics, enrollment projections, attrition reports, metrics, graduation and registration reports. 

Student Event Coordinator (20%): Manages and organizes program events in various formats (in person or virtual) including but not limited to required residential learning sessions, orientations, and recognition ceremonies. Independently facilitates logistics associated with events. Collaborates to ensure events are well organized and provides a positive experience for students and families. Partners with the Office of Enrollment Management to ensure changes to student’s information is updated in a timely manner. Resolves any errors or conflicts with students' records to ensure each student can participate in ceremonies and receive diplomas.

Communications Director (15%): Collaborates with Hybrid Directors to manage program resources in an efficient and accessible format for a hybrid student community. Prepares, writes, edits and identifies ways to enhance materials to be user-friendly. Collects onboarding student information, documents and disseminate to college / division as needed or requested. Manages student’s class D2L Brightspace. Establishes and maintains all key dates on faculty/division calendars. Reviews and verifies all information being posted on these calendars and ensures information is accurate and up to date each semester. Establishes and maintains student One Drive Groups for cohort email correspondence and resource management. Provides timely notification and reminders to students regarding deadlines regarding enrollment, graduation, events and/or compliance matters. 

Additional Job Description

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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