Patient Access Representative I - EOW 3p-11p

Job Description Summary

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Job Description

The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient insurance information. This role works with patients to set up payment arrangements and to arrange/apply for assistance programs. The Patient Access Services Representative assists in collecting copayments and deductibles and solves basic billing inquiries.

Education:

•              High School Diploma or Equivalent

Work Experience:

Education: High School Degree or Equivalent

Work Experience: 0-6months

Certifications/Licenses:

•              Certification as a Patient Care Technician (PCT) preferred

•              Basic Life Support (BLS) certification required

Skills and Abilities:

•              Proficient in basic patient care techniques and procedures

•              Ability to effectively communicate and collaborate with patients, families, and healthcare team members

•              Strong attention to detail and organizational skills

•              Ability to prioritize and manage multiple tasks in a fast-paced environment

•              Demonstrated commitment to providing compassionate and patient-centered care

Responsibilities:

•              Assist with activities of daily living (ADLs) for patients, including but not limited to bathing, dressing, and ambulation

•              Perform routine patient care tasks under the supervision of a Registered Nurse, such as vital signs measurement, specimen collection, and assistance with procedures

•              Maintain a clean and safe patient environment

•              Document patient care activities accurately and timely in electronic health records

•              Provide emotional support and comfort to patients and families

•              Adhere to hospital policies, procedures, and infection control guidelines

•              Participate in interdisciplinary team meetings and contribute to patient care planning and evaluation

Physical Requirements:

•              Ability to lift and move patients and equipment as needed

•              Stand, walk, bend, and stoop for extended periods

•              Manual dexterity and hand-eye coordination for performing patient care tasks

Additional Job Description

Education: High School Degree or Equivalent

Work Experience: 0-6months

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees