Internal Consultant

Medical University of South Carolina | Charleston, SC, United States

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Posted Date 11/25/2022

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Medical University Hospital Authority (MUHA)

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CC001108 MUHA | CORP - Performance Excellence

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Job Description Summary

MUSC Health Performance Services is an innovative, multifaceted team whose mission is achieving organizational excellence through system alignment, performance improvement, organizational transformation, and leading project management approaches. With an enterprise-wide impact, Performance Services partners with leaders, teams, and individuals throughout MUSC Health in planning and executing strategic and operational initiatives, providing decision support, monitoring performance and leading performance transformation. Our team combines extensive organizational knowledge with creative approaches to effectively solve complex problems and achieve organizational excellence.

Job Description

The Internal Consultant is a vital member of the Office of the CEO. The Consultant provides client-facingconsultative and advisory services to MUSC Health executive leaders, ICCE, business units, functional areas, and teams, and serves as a liaison to functions across the Health System. The Internal Consultant manages strategic business relationships across the relationship spectrum, from affiliations and partnership to mergers and acquisitions. The consultant prepares reports for executive leadership pertaining to the status of initiatives and key findings, and relies on experience to plan and accomplish goals. The consultant provides advisory services tactical alignment and growth using best practices for project management, process improvement and business relationship management. This leader is responsible for partnering with executive leadership across the health system and its division in leading consulting engagements, performance improvement initiatives, and controlling, monitoring, and executing major projects. This role is responsible for developing innovative solutions and alternatives to address specific

business objectives. The Internal Consultant assists clients to create innovative solutions that maximize one or more of the following consulting product lines: Family and patient satisfaction, clinical/quality outcomes, patient safety, service quality, physician satisfaction, employee satisfaction, or operational/financial efficiency and performance. This role provides support for enterprise-wide external consulting engagements. As a vital member of the Office of the CEO, the Internal Consultant support the integration and systemization of health system mergers and acquisitions; serving as a member of the Corporate Integration Management Office.

Additional Job Description

Requirements (Education, Work Experience, Licensure, Registry &/or Certifications)

*Bachelor’s degree and a minimum of 5 years of experience or master’s degree in a relevant discipline (MBA, MHA, MS, etc.) and a minimum of 3 years of work experience in project management, process improvement or consulting, or completion of an administrative fellowship. Experience and/or certification(s) related to Business Relationship Management, Project Management, Organizational Change Management and/or Lean Six Sigma/Performance Improvement completed within 1 year of hire.

*Proven ability to prioritize and manage multiple tasks in a demanding work environment is essential. Ability to work with multiple technical managers and project teams simultaneously is required. Strong interpersonal skills required to foster collaborative partnerships in a team environment.

*Experience analyzing data and developing meaningful information to support decision making preferred. Working knowledge of Tableau, SharePoint, Microsoft Word, PowerPoint, Visio, Excel, and project management tools preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:

Employment Type
Full time
Consulting | Healthcare & Public Health

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