Mobile Expert, Metro

T-Mobile | Roseville, CA, United States

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Posted Date 6/24/2021
Description
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Here’s to the power of teamwork. Joining the Metro by T-Mobile “dream team,” means you’ve got a group of hardworking, dedicated people cheering you on every step of the way. Because we believe that when one person succeeds, we all succeed! Here, you’re more than a salesperson; you’re a customer enthusiast and a technology champion, bringing passion and know-how to every sale. It’s a big responsibility, but the rewards are simply outstanding.

What you’ll do in your role.

  • Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from outstanding accessories to new IoT devices.
  • Lead your customers through their purchasing experience with thoughtful questions, insightful answers and sharing your expertise.
  • Approaching service and sales needs with perseverance, integrity and compassion.
  • Provide flawless service with confidence and a smile, and go to work assessing their needs and concerns as you build a genuine relationship with them.
  • Offer solutions that pave the way for a potential Metro by T-Mobile sale and solve the customers issues or needs.
  • Support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings.
  • Support team initiatives and create an inclusive environment
  • Also responsible for other Duties/Projects as assigned by business management as needed.
  • The experience you’ll bring.

  • Experience in wireless industry preferred
  • Customer service or retail experience preferred
  • Okay. You’ve seen what we’re looking for and you’re up to the challenge. Here’s what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission
  • Benefits for part-time and full-time associates
  • Medical, dental and vision benefits
  • Matching 401(k)
  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
  • Generous paid time-off programs
  • Phone service discounts
  • Education reimbursement
  • Serious growth potential for your career!
  • This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • Employment Type
    Part time
    Category
    Retail

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