Perform a variety of highly technical, electric, electronic, computer, and mechanical tasks related to the installation, modification, operation, support and maintenance of sophisticated parking access and revenue systems.
- Ensure all systems are correctly configured and fully functional, including development and maintenance of necessary interfaces.
- Apply a high degree of mechanical aptitude and skill to troubleshoot, diagnose, and repair these systems.
- Exercise strong understanding of networks and connectivity to ensure maximum systems availability and thus ensuring strong revenue flow.
- Coordinate the work performed by service contractors, vendors, and other University maintenance staff to include maintenance, calibration, and installation/removal of systems.
- Provide regular and detailed reporting to management, to include services performed, outages and resolution of same, and recommendations or repairs and replacements.
- Trending of mean-time-between- failures (MTBF) of equipment and systems should be included in these reports.
- Perform other maintenance tasks, to include but not limited to, grounds-keeping, maintenance of parking facilities and lots, revenue collection and other duties appointed by department manager.
Knowledge, Skills, and Abilities
Attention to detail in performing complex electronic and mechanical tasks. Understanding of wiring and systems diagrams.
Requires a background in electronics normally acquired through a two- year Associate degree program in a field such as electronics or computer technology, or equivalent work/on-the-job training experience.
Minimum five years in a parking environment, preferably in an educational environment. Preference given to candidates with Parkeon, Amano McGann, and T2 expertise.
Degrees, Licensures, Certifications
Certified Electronic Technician (CET) rating preferred.
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.