Equity and Organizational Culture Manager

Multnomah County Health Department | Portland, OR

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Posted Date 7/31/2020

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$77,458.20 - $116,186.30 Annual


Department of Community Services (DCS)

Job Type:

Regular Non-Represented

Exemption Status:

United States of America (Exempt)

Closing Date (Open Until Filled if No Date Specified):

August 16, 2020

The Opportunity:


This Work Matters!

Here at Multnomah County, we have developed a key question to align our efforts and assist us in making day-to-day decisions at all levels of our organization: Does my decision instill trust, promote safety and foster belonging? These conditions are critical to achieving our best selves and providing the best work for our community. The more we can collectively drive our decisions to create an environment where safety, trust and belonging live in balance, the more opportunity for our community to thrive.

The expectations put on our workforce for how they do their work is changing. The Department of Community Services (DCS) prioritizes supporting staff in learning how to make those changes.

We mean it when we say it. But we also know if it were easy to achieve, we already would have. That’s why DCS has created the Equity and Organizational Culture Manager to lead our diversity, equity and inclusion initiatives and change management strategies.

Each one of us has the power to make a positive difference in people’s lives. You can help us move beyond aspiration to achievement and assessment. You can help promote a workplace where every employee experiences safety, trust and belonging. We look forward to working with you and supporting you as we do our best to guide our work in creating an inclusive work environment for all employees, allowing each person to contribute their full potential, regardless of background.

As the Equity and Organizational Culture Manager, you will report to the DCS Deputy Director. You will lead the department’s implementation of the internal Workforce Equity Strategic Plan, external initiatives on engaging with community to provide equitable service delivery, and other change management projects and initiatives. You will provide advice, guidance and support to the department Executive Management Team on diversity, equity, inclusion and workplace culture issues and lead efforts to develop awareness and cultural responsiveness among staff. You will cultivate work environments that value truth-telling, courage and vulnerability, space to think and re?ect, community mindedness, shared power, hope, and openness to dif?cult conversations.

Primary Responsibilities:

First, you will be responsible to lead high-impact organizational development projects, including the Workforce Equity Strategic Plan and the DCS Equity Strategic Plan. You will lead and foster an inclusive environment on work groups and committees, collaborate with the team from the Director’s office to conduct strategic planning and measurements to ensure organizational progress on issues regarding diversity, equity, inclusion, customer service, and positive workplace culture, and present reports, best practices and recommendations to department leaders.

Second, you will serve as a subject matter expert providing advice, guidance, and support to department leadership and work collaboratively with Human Resources to ensure recruitment, hiring, retention, performance management, promotions, and other policies and practices are aligned with the Workforce Equity Strategic Plan and DCS’s values. You will develop relationships and partner with stakeholders across the County, including the Of?ce of Diversity and Equity, the Equity Core team (Equity managers from all other departments), Organizational Learning, and Employee Resource Groups and represent DCS on County-wide committees.

Third, you will provide a space and opportunity for repairing harm when conflicts arise through, facilitation of dialogues, mediation, coaching and other meeting facilitation for individuals and teams, and lead and manage training efforts to allow for conflict resolution structures to be in place within teams.

Finally, you will have strong project management skills to translate the above stated policies, initiatives and plans into concrete action for DCS in order to enact real change.

The Ideal Candidate:

Our ideal candidate will demonstrate:

  • Ability to establish and maintain culturally effective working relationships with individuals from a wide range of identities and backgrounds.
  • Ability to make connections with and establish safe spaces for employees.
  • Knowledge and understanding of issues surrounding equity, diversity, inclusion, implicit bias, institutional racism and other systemic oppressions.
  • Ability to apply conflict resolution practices, to tolerate ambiguity and turbulence, to maintain con?dentiality, and to model these competencies for others.
  • Knowledge and understanding of cultures, customs and social experiences of communities suffering from marginalization and barriers to opportunity.
  • Demonstrated management traits that re?ect the County’s culture, including cultural humility and responsiveness, a customer service orientation, trustworthiness and integrity, openness to change, and effective leadership and team building skills.
  • Knowledge and understanding of what it means to lead with race within an organization.
  • Ability and experience to communicate with people from diverse backgrounds and varying levels of comfort around diversity, equity and inclusion concepts and values.
  • Ability to productively challenge leadership and employees to model new ways of thinking as it relates to equity and inclusion and culture change.
  • Knowledge and understanding of equity empowerment frameworks for policy, program, and organizational decision making.
  • Knowledge and skills of program management, project development, and policy development.
  • Knowledge and understanding of trauma-informed practices that actively resist re-traumatization of individuals and communities.
  • Knowledge and understanding of the principles and practices of workforce development including training, mediation, mentoring, and adult learning theory.
  • Knowledge and understanding of organizational development, including change management and building structures to support staff to grow and adapt to the changing work environment and workplace competencies.
  • Ability and experience preparing clear, concise and comprehensive correspondence, reports, studies, and other written materials, as well as demonstrated skills in public relations.

To Qualify:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

  • Equivalent to a Bachelor’s degree from an accredited college or university with major coursework in Public Administration, Human Resources Administration, Cross-Cultural Communication, Organizational Development, Diversity Management or a related field.
  • Three (3) years of experience in the design, implementation and assessment of organizational development strategies and initiatives; leadership development and coaching; teaching; training and/or delivering learning content to adults in matters such as change management, workplace equity, diversity, and inclusion.
  • Experience in cross-cultural leadership, organizational savvy, and project management.
  • Experience in issues surrounding access, equity, diversity, inclusion, implicit bias and institutional racism.

Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain in your application how you meet any of the following preferred qualifications/transferable skills.

  • Master’s Degree in Public Administration, Human Resources Administration, Business Administration or a related field.
  • Six (6) years of experience in the design and implementation of organizational development strategies and initiatives; leadership development; coaching; project management; teaching; training and/or delivering learning content to adults in matters such as workplace equity, diversity, and inclusion.
  • Experience teaching and introducing models relative to infusing equity and inclusion into the workforce similar to the Equity Empowerment Lens or anti-oppressive practice to diverse groups and adult learners.
  • Advanced level of experience establishing and maintaining culturally effective working relationships with individuals from various groups and backgrounds, including employees, team members, and community members.

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening and Evaluation:

For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.

Required Application Packet: Please ensure that you upload these documents in your online application. Failure to do so may result in an incomplete application.

1) A completed online application.

2) An uploaded resume covering relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities.

3) An uploaded cover letter that expands on your resume and addresses why you are interested in this opportunity, and provides specific examples to demonstrate how your experience and skill sets align with the minimum and preferred qualifications of this position and with the ‘Ideal Candidate’ description in this job posting. Please limit your cover letter to two (2) pages.

Note: The application, resume and cover letter should demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of this job posting. Please be thorough, as these materials will be used to determine your eligibility for an interview.

When completing the application in Workday as an external candidate through https://multco.us/jobs, you will come to a page where one of the prompts is to upload a "Resume/CV." This is the place where you will need to upload your cover letter and resume. There will be no other prompts for you to upload your cover letter.

When completing the application in Workday as an internal candidate, you may need to scroll down to see the “Resume/Cover Letter” prompt on your screen. This is the place where you will need to upload your cover letter. There will be no other prompts for you to upload your cover letter.

Do not click the orange “Submit” button before you upload your cover letter.

The Selection Process:

  • Initial review of minimum qualifications.
  • Evaluation of application materials to identify the most qualified candidates.
  • Consideration of top candidates, which may include phone interview, panel interview(s), and/or additional testing.
  • Reference checks.

Additional Information:

Only apply once for this opportunity.

The eligible list established from this recruitment may be used to fill future full-time, part-time, temporary, limited duration and on-call positions.

Type of Position: This salaried, non-represented position is not eligible for overtime.

Location: Department of Community Services, 1600 SE 190th Avenue, Portland, OR 97233.

Schedule: Monday - Friday, 40 hours per week. There may be some flexibility with the start and end times.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.



Deborah Lee




+1 (503) 9884624 x84624

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

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